Privacy Policy

This Privacy Policy describes the types of identifiable information and explains how Equinox Home Financing, Inc (also described using terms “we, “us” or “our) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://equinoxfinance.com/ website (“Site”).

This privacy policy applies to the Site and all products and services offered by Equinox Home Financing, Inc. We encourage Users to read this Privacy Policy to understand how Equinox Home Financing collects, protects, uses, and removers User data.

Types of Information We Collect

Personally Identifiable Information

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a web form, and in connection with other activities, services, features or resources we make available on our Site. In our Privacy Policy, personally identifiable information is described as information that is used to identify a specific User. This User information includes, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiiable information, except that it may prevent them from engaging in certain Site related activities.

Non-Personally Identifiable Information

We may collect non-personally identifiable information about Users whenever they interact with our Site. In our Privacy Policy, non-personally identifiable is described as information that cannot be used on its own to identify a specific User.

Ways in which we may collect non-personally identifiable information includes:

  • Log Data

When Users visits our Site, data such as IP address, browser type, device information, and the pages visited is often collected for analytics purposes.

  • Web Browser Cookies

We utilize cookies and similar technologies to track User behavior for record-keeping purposes. Users have the option to manage cookie preferences through their browser settings. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

  • Referral Sources

Referral Sources is related to data about the source that referred a User to the website, such as search engines, social media platforms, or other websites. This information helps us understand how a User finds our Site.

  • Device Information

This is non-personally identifiable information related to user preferences, such as language settings, time zone preferences, or display settings. This information can be used to customer User experience.

How we use collected information

The information that Equinox Home Financing, Inc collects is used for various purposes, including website analytics, improving User experience, customizing content, understanding user demographics, and optimizing our services for different devices. We may use the information we collect to:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To share your information with third parties
  • We may share or sell information with third parties for marketing or other purposes.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
  • If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • If User decides to opt-in to our SMS list notifications and text messaging services, they consent to the use of their phone number for the purpose of communication related to our products, services, promotions, and other relevant updates
  • If at any time the User would like to stop receiving SMS or text messages from us, they may easily opt-out by replying to the message with the word “STOP” or by following the instructions provided in the message. Once Users opt-out, they will promptly cease receiving further messages.

How we protect your information

At Equinox Home Financing, Inc, safeguarding your privacy is a top priority. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Third Party Website Links

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

User Privacy Rights

At Equinox Home Financing, Inc, we are committed to respecting and upholding your privacy rights. As a User of our website, you have specific rights regarding the personal information we collect and process. Users have the right to request access to the personal information we hold about you. Upon request, we will provide you with the details about the types of information we have, the purposes for which it is processed, and any third parties with whom it may be shared. If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request corrections or updates. We strive to ensure that your information is accurate and up-to-date. You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent. If you no longer wish to receive marketing communications from us, you have the right to opt-out. To exercise any of the rights mentioned above or if you have questions about your privacy rights, please contact us at info@equinoxfinance.com. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Equinox Home Financing, Inc has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Equinox Home Financing, Inc
17291 Irvine Blvd. Suite 400 | Tustin, CA 92780
1-888-505-8960 | info@equinoxfinance.com
This document was last updated on 12/7/2023

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